Biosense Return Policy

Returns: Due to the nature of our products, we can only accept new, unused items within 30 days of purchase. Please make sure all return products are packaged properly so they do not get damaged on the way back. We cannot be responsible for damaged returned goods. All shipping charges are non-refundable and a 20% restocking fee will be applied.

To make a return, please contact us by phone or email.

Backorders: Due to supply issues we do experience delays on occasion. If an item gets put on back order we will contact you before your order is shipped. You have the option to hold the order until the item becomes available or ship the order incomplete. Back ordered parts will be shipped on arrival with normal shipping fees applied unless canceled or over 30 days.